Bord Gáis Contact Number: How Do I Contact Bord Gáis?

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Bord gais contact

The Bord Gáis customer service number is (01) 611 01 01 open Monday to Friday 8am-8pm! If you need a Bord Gáis Energy contact number in a hurry and don't have the time to be trawling through different websites looking for the exact number you need to get through to the right department in question, no need to worry, we've got you covered.

What Is the Bord Gáis Contact Number?

Bord Gáis contact number in Ireland by department

DepartmentNumberOpening Hours
Customer service(01) 611 01 01Mon-Fri 8am-8pm

Sat 9am-5.30pm

Moving home(01) 611 0160Mon-Fri 8am-8pm

Sat 9am-5.30pm

Business Energy(01) 611 01 33Mon-Fri 8.30am-6.30pm

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Is Bord Gáis a Free Phone Number? All Bord Gáis Energy phone numbers are free of any extra charge. Depending on your phone plan, some operators may charge you for calls to a landline.

What's the Bord Gáis Contact Number for Existing Customers?

If you are currently a Bord Gáis customer, you should call (01) 11 0101 open Monday to Friday from 8 am to 8 pm, or Saturday from 9 am to 5:30 pm. We recommend having a recent bill at hand as you may need information on it to confirm details with the Bord Gáis customer service agent.

What's the Bord Gáis Contact Number for New Customers?

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If you are a new customer or are thinking of becoming one, you will want to use the Bord Gáis sales contact number on (01) 611 01 33 for any of the following products:

  • Electricity contract
  • Gas contract
  • Dual Fuel contract

As it can be somewhat confusing to do the necessary mental arithmetic when discussing tariffs over the phone, we recommend you check out our information on Bord Gáis’ tariffs first. It is presented in a handy table format to make it easier to compare electricity and gas prices in Ireland.

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Our energy specialists can help you switch to a better energy plan in just a few minutes!

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What's the Bord Gáis Phone Number for Moving Home?

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If you're moving home and are currently a Bord Gáis customer, contact the company on 01 611 01 60 from Monday to Friday: 8 am-8 pm, and Saturday: 9 am-5.30 pm.

What Do I Do With My Bord Gáis Meters?

Many customers are unsure of what they need to do when moving in or out of a property when it comes to their energy bills or with their Pay As You Go meters. Whenever you move in and out, make sure you know the following before calling the Bord Gáis moving department:

  • Your account details (available on a copy of a recent bill or Bord Gáis login account).
  • The MPRN and GPRN numbers for your new home.
  • Contact details for your new landlord if you are moving into a rented property.
  • Meter readings (for your previous property and the new one once you've settled in).

Note that not all Irish energy providers request photos of meter readings with a newspaper in them. It is still good practice to do so as you can easily prove the date you took the meter reading.

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Has Bord Gáis become too expensive?

Our energy specialists can help you switch to a better energy plan in just a few minutes!

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Looking switch energy providers?

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What Other Bord Gáis Contact Numbers Are There?

Bord Gáis caters to both residential and business customers, offering distinct contact numbers for each. Whether it's direct lines for business inquiries, automated numbers for swift residential service, or a dedicated boiler service hotline, Bord Gáis ensures a streamlined communication experience for all customer types.

What Is the Bord Gáis Contact Number for Businesses?

If you are a Bord Gáis business customer, the phone number you will need to call is 01 611 01 33 available Mon-Fri from 8.30am to 6.30pm. Bord Gáis don't only supply domestic properties but also are the supplier for a great number of large to smaller businesses in Ireland. Bord Gáis offers a range of different tariff options for its business customers, and naturally also has its own way of making contact with them.

Check Out Our Bord Gáis Business Guide!

Are there Bord Gáis Automated Phone Numbers?

To avoid long wait times, it is recommended to first contact Bord Gáis Energy with the automated phone number system to see if you can resolve your issue or get an answer to your enquiry. The automated phone numbers are as follows:

  • Residential gas enquiries can be answered on 01 6832655
  • Residential electricity enquiries can be managed on 01 6832656
  • Residential Homecare enquiries should be directed to 01 6832657
  • The Business Care Team automated system can be reached on 01 6832658

Using the automated numbers will allow you to carry out a range of functions related to your account, specifically:

  • Paying bills.
  • Submitting meter readings.
  • Access your account details.

Energy

Has Bord Gáis become too expensive?

Our energy specialists can help you switch to a better energy plan in just a few minutes!

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Energy

Looking switch energy providers?

We're currently closed but please leave us your number and we'll give you a free callback as soon as we'open!

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What's the Bord Gáis Boiler Service Phone Number?

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Whether your boiler has gone bust and you need an engineer out to fix it ASAP or are interested in more information regarding boiler homecare packages, the Bord Gáis boiler service contact number is 01 611 0145. Lines are open 8 am-8 pm Monday to Friday and 9 am-5:30 pm on Saturdays.

Bord Gáis's Homecare service can assist you with any of the following services:

  • Boiler care
  • Boiler repair
  • Safety checks
  • Power flushing

You can either call them directly or fill in the online form. You can also check out our articles on why you should service your boiler, and boiler maintenance tips and fixes.

What's the Emergency Bord Gáis Contact Number?

Please note that Bord Gáis does not deal with electricity or gas emergencies.

Both phone numbers are operational 24 hours a day 365 days a year.

Is There a Bord Gáis Contact Number for Complaints?

If you would like to raise a complaint with Bord Gáis, follow these simple procedures;

  1. Contact their customer care on (01) 611 01 01.
  2. If they are unable to resolve your issue to your satisfaction, you can then send them an official complaint via email or by post.
  3. If your issue still doesn't get resolved, consider escalating it to the CRU.
  4. Keep in mind that, to raise the issue with the CRU, you'll need a complaint reference number which Bord Gáis should have provided you with.

Energy

Has Bord Gáis become too expensive?

Our energy specialists can help you switch to a better energy plan in just a few minutes!

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Energy

Looking switch energy providers?

We're currently closed but please leave us your number and we'll give you a free callback as soon as we'open!

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What's the Bord Gáis Contact Email Address?

If you do not wish to contact Bord Gáis Energy by phone, you can always write them an email. Here are the various Bord Gáis contact email addresses.

Bord Gáis Email Contact Details by Department

DepartmentBord Gáis Email address
Gas enquiries[email protected]
Electricity enquiries[email protected]
Bord Gáis Rewards[email protected]
For customer care[email protected]

Can I Write to Bord Gáis?

There is no definitive information on whether writing to Bord Gáis is a formal way to contact them. Due to the high volume of requests and complaints they receive, if you want your issue to be dealt with quickly, you should reach them through the Bord Gáis contact number or their online form. However, if you do want to write to them, here's their main address:

Bord Gáis Energy
PO Box 10943
Dublin 2

Can I Contact Bord Gáis via Social Media?

Often, the social media channels of energy companies are run by marketing experts or dedicated customer service teams. This means that you may get a faster response by messaging Bord Gáis via social media.

We recommend you only do so for minor issues, as for more serious ones it is better to have all the relevant information documented in a single chain of proof such as email. Here are the links to contact Bord Gáis via social media:

Bord Gáis Facebook Bord Gáis Youtube Bord Gáis Twitter

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.

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