How Can I Find the Verisure Contact in Ireland?

Want to sign up to Verisure? Call (021) 203 1046! Finding a contact number for any company nowadays is always a hassle. That’s why we’ve put together this Verisure contact guide with all the Verisure contact information so you can get a quote or make a complaint without needing to trawl the internet. Find all the phone numbers, live chat options, and email addresses in our Verisure contact guide!

What Is the Verisure Contact Number?

There are a few Verisure contact numbers for dealing with the specific issues when it comes to their customers. As an alarm provider, some of these contact methods are not just their regular numbers there are some that are dedicated to helping their customers, especially those with monitored alarm systems.

What’s the Verisure Contact Number for Customers?

If you’re a regular customer, call the Verisure contact number for customer support on 1800 856 060. The advantages with this number is that it’s available every day of the week from 8am to 9pm so there’s plenty of time to call them up without having to worry about work hours.

Is There a Verisure Contact Number for New Customers?

If you are a new customer looking for a quote for your new alarm system, there are two ways you can contact Verisure. First of all, you can call them directly on 1800 851 791 or, if you’re looking to get set up on all your home utilities, including energy, broadband and waste, you can give our agents at Selectra a free call and we can get everything sorted in one free call to get set on up the best alarm system with Verisure.

Is There a Verisure Business Contact Number?

There isn’t a dedicated Verisure contact number for businesses so if you are a new business customer or a current customer with Verisure, you just need to use the regular customer numbers and you’ll be transferred to a business alarm’s expert at Verisure.

Is there a charge for Verisure calls? All of Verisure’s numbers are 1800 numbers meaning they are free to call and will be included in your regular landline or mobile minutes. This means you don’t have to worry about being charged by using a Verisure contact number!

What Is the Verisure Email Address?

There is also a Verisure contact email address that you can write to if you don’t have the time to call them up to answer your questions or issues. You can write your email to [email protected] and you’ll typically receive a response within 48 hours of sending the email.

Is There a Verisure Complaints Email?

Unfortunately, there isn’t a dedicated Verisure email address for complaints and the only method that’s available for complaints is with the regular customer support email address. You can still attach any photo evidence to the email if you need to show a particular issue you’re having.

Are There Other Verisure Contact Methods?

Besides the Verisure contact number and email address, there are a range of other Verisure contact options available for people if you prefer to communicate with them differently. These can be useful if you want an instant response or you don’t have the time to give Verisure a call.

Does Verisure Have a Live Chat?

Verisure has a live chat option on their website that allows you to speak to a Verisure customer agent online and get an instant response. The Verisure live chat is a little less available than their contact number, but it’s still open from 8am to 9pm on weekdays and then 9am to 7pm on weekends.

1. Head to the Verisure contact page.
2. Click on the I’m Already a Verisure Customer link.
3. On the next page, click the middle Live Chat option to access the live chat.
4. Fill in your Verisure username and password.
5. After verification, start speaking with a Verisure customer agent.

What if I’ve forgotten my Verisure username and password? If you’ve forgotten your username or password, you’ll need to click on the Unlock Password or Recover Username buttons before filling in your details. You’ll then need to enter your Verisure codeword and installation code that can be found on a bill (or you can request to send it to you via text or email). You’ll then be able to reset your password and get your username.

Can I Write a Letter to Verisure?

There’s no dedicated option to write a letter to Verisure and it’s recommended that you use the other Verisure contact methods in order to get the fastest response possible. However, if you really feel like it’s worth writing Verisure a letter, you can write to their Dublin office with the following address:

Is There a Verisure App?

Perhaps the quickest way of getting a response from Verisure is to use their dedicated My Verisure App. On My Verisure App, you can access not only the Verisure contact information but also manage your entire alarm system from your phone. You’re able to download the My Verisure App for both Android and IOS so whichever phone you have you’ll be covered.

Sources: Google Play Store and Apple App Store
Last Updated: 08/02/2024

How Does Verisure Contact the Emergency Services?

Part of Verisure’s services to its security customers is a monitor alarm system means your security is looked after by a professional Verisure security team 24/7. This means that if there is any trigger to the alarm system, the Verisure team monitoring your house’s alarm system will be able to respond faster than you would yourself. Part of this is identifying the type of emergency and getting the right services to your property.

Does Verisure Contact the Police?

Verisure has an approved Alarm Receiving Centre that will pick up a trigger from your alarm system at your property. The Centre will then contact the appropriate security, medical or fire services to come to your property to make sure everything is safe. This response is manually activated by the security experts who will judge the situation in the Alarm Receiving Centre and is not automatic.

How Do I Complain to Verisure?

If you have a complaint to make about Verisure’s products or services, there is a Verisure complaints procedure in place in order for you to get your issue resolved as quickly as possible. According to the type of complaint, you can resolve it through one of the Verisure contact methods above.

How Long Does It Take Verisure to Resolve a Complaint?

Verisure requests up to 5 working days to be able to get back to you on your complaint. If you have a complicated issue that requires photo evidence and testing, it might take a little bit longer to get resolved. However, if it’s a billing issue you should be able to resolve it all while being on one phone call.

Can I Cancel My Verisure Subscription?

If you want to cancel your Verisure subscription for their alarm or service services, you’ll need to call them or email them in some way requesting a cancellation. Don’t cancel the direct debit without informing Verisure as this can lead to debt issues and affect your credit score!